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With this cutting-edge debut, Mary J. Blige became the reigning queen of her own hybrid category: hip-hop soul. In retrospect, it is easier to place the album into the context of her career and, as such, to pinpoint the occasions when it runs wide of the rails. For instance, the synthesizer-heavy backdrops ("Reminisce," "Love No Limit") are sometimes flatter or more plastic than either the songs or Blige's passionate performances deserve, while the answering-machine skits, much-copied in the wake of What's the 411?, haven't worn well as either stand-alone tracks or conceptual segues. Despite the minor flaws, the music is indeed revelatory on a frequent basis. "Real Love" and the gospel-thrusted "Sweet Thing" (the primary reason for the Chaka Kahn comparisons) are and likely will always remain timeless slices of soul even after their trendiness has worn off, and "You Remind Me" and the duet with Jodeci's K-Ci ("I Don't Want to Do Anything") are nearly as effecting in their own right. It is nevertheless unclear how much of the hip-hop swagger in her soul was a genuine expression of Blige's own vision or that of her admittedly fine collaborators (Svengali Sean "Puffy" Combs, R&B producers Dave Hall and DeVante Swing, rap beatsmith Tony Dofat, rapper Grand Puba). Certainly the singer comes across as street-savvy and tough -- "real," in the lingo of the day -- and even tries her hand at rhyming on the title track, but never again would her records lean this heavily on the sonic tricks of the rap trade. The eloquence and evocativeness that comes through in her voice, on the other hand, could be neither borrowed nor fabricated, making What's the 411? one of the decade's most explosive, coming-out displays of pure singing prowess. A momentous album, it is not Blige's finest. In fact, those who prefer their soul more stirring, heart-on-sleeve, or close to the bone would likely find her fluid, powerfully vulnerable next recording (My Life) or one of the consistently strong subsequent efforts that followed it more to their liking. For broad appeal and historical importance, though, What's the 411? is an inarguably paramount and trailblazing achievement. Stanton Swihart, All Music Guide

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